BHEL launches 'Quality First' initiative

New Delhi: BHEL has launched a company-wide 'Quality First' initiative to put in place state-of-the-art processes, for making quality a hallmark of the company's products and services. The new initiative will transform the company into a future-ready global engineering organisation, hopes BHEL.

The mission 'Quality First' focuses on four objectives - empower, educate, engage and encourage employees, and putting in place the latest quality processes and systems - to further strengthen the quality mind-set within the company.

The PSU major has built a strong reputation in quality with products known for their sturdiness, performance and longevity delivering maximum value to the customers.

However, in today's dynamic market scenario, the requirements are becoming increasingly demanding, cost competitive and the robustness of quality processes is a pre-requisite for any company to succeed.

Keeping these imperatives in view, BHEL is reviewing and revitalizing its quality processes' and systems to better meet the future requirements.

BHEL is keen on exceeding the present and future requirements of its customers by delivering excellent quality products and services. 'Quality First' initiative, an integral part of BHEL's multi-pronged transformation strategy, is another step towards achieving organizational excellence focusing on maximizing customer value.

BHEL is implementing a structured model, Quality360 (latest in-house QMER model), to measure and improve the quality system maturity index across all its divisions. Business excellence movement has been initiated in-line with the latest EFQM 2020.

The company has taken a number of steps including standardization of quality processes and systems, extensive training programs at various levels and introduction of reward schemes to create a future ready workforce delivering superior products and services.