Finance Ministry flags 17 'areas of dissatisfaction'

New Delhi: The finance ministry has flagged 17 'areas of dissatisfaction' with Infosys-designed GST Network, including transition issues for taxpayers in Jammu and Kashmir, Aadhaar verification and lack of scalability of server.

The other areas which the ministry has flagged as "unresolved or late resolved" with Infosys include delay in providing software for blocking of e-way bill generation in cases of non-filers of GSTR-3B.

Besides, new supply code for point of sale outside India, or deploying a feature that would allow assigning registration application to the same jurisdictional officer after past rejection (a decision in this regard was taken in early 2019), were also flagged by the ministry.

Infosys, which in 2015 won the contract for managing backend for GST Network (GSTN), has drawn flak from the ministry over the tech glitches and some of them have remained unresolved for almost two years.