Indian Railways extends the time limit for cancellation of PRS counter tickets and refund of fare

The Ministry of Railways has decided to extend the time limit beyond six months and up to nine months from the date of the journey for cancellation of PRS counter tickets and refund of fare across reservation counters for the journey period March 21, 2020, to July 31, 2020.

It is applicable only for regular time table trains cancelled by Railways. In case of a ticket cancelled through 139 or through IRCTC website, the time limit for surrendering of such ticket for the period across the reservation counter up to nine months from the date of journey.

After a lapse of six months from the date of journey, many passengers may have deposited the tickets to the Claims Office of Zonal Railways through TDR or through general application along with original tickets, a full refund of fare on such PRS counter tickets will also be allowed for such passengers.

Earlier, comprehensive guidelines for cancellation of tickets and refund of fare, due to COVID-19 situation have been issued. As per instruction for trains cancelled by Railways, relaxation has been given for submission of PRS counter tickets up to six months from the date of the journey instead of 3 days excluding day to journey and in case the PRS counter tickets cancelled through 139 or through the website of IRCTC, refund across the counter up to six months from the date of journey.