SBI to launch OTP-based ATM transactions from January

New Delhi: From January, SBI customers will be able to make ATM withdrawal above Rs 10,000 only after an OTP verification during 8 PM to 8 AM.

The OTP-validated ATM transaction has been introduced to minimise the number of unauthorised transactions, State Bank of India (SBI) said in a Facebook post on Thursday.

"With the introduction of its OTP-based cash withdrawal facility, State Bank ATMs have added another layer of security for cash withdrawals.

OTP will be received on the customer's mobile number registered with the bank," SBI said. This additional factor of authentication will protect State Bank card holders from unauthorized ATM cash withdrawals, it said further.

SBI said that the new feature will not require any major change in the present process to withdraw cash from its ATMs (automated teller machines).

However, this facility will not be applicable for transactions, where a State Bank card holder withdraws cash from another bank's ATM, because this functionality has not been developed in National Financial Switch (NFS), it added.

In this process, once the cardholder enters the amount they wish to withdraw, the ATM screen displays the OTP window.

The customer has to enter the OTP received on the registered mobile number to complete the transaction.