BBMP to adopt e-Office software developed by NIC

BENGALURU: The Bruhat Bengaluru Mahanagara Palike (BBMP) has finally decided to adopt the e-Office software which has been developed by the National Informatics Centre (NIC). It is comprised with products that will be allowing the Palike to go paperless and it shall stream the workflow online. 

The solution of digital workplace is expected to bring in more transparency, as it allows the BBMP to monitor their work in real time and even manually.

D Randeep, the special commissioner (administration), has ordered the staff to strictly document the files by using the software. “During the 2018 elections, many important files went missing from the BBMP office and were later found at a politician’s house. This was only possible due to the fraudulent activities in the corporation,” admitted a senior BBMP official.

Officials said a time period of two months will be needed for the complete functioning of the new software, as most of the staff needs to undergo training to operate the portal. “When I was deputed in Vijayapura and Mysore, most of the work was done online and I saw how that brought about transparency. I would now like to implement this in Bengaluru,” Randeep said.

After the implementation the applicants will have to register their files or complaints on the e-Office portal. A register number is then created. Citizens can easily track the status of their files and check with the department which is concerned if there is any delay in the processing of the particular file.