Its consumer help center solves a case within a month

Medak: Consumer help center of Civil Supplies Department of Telangana state solved a medical negligence case within a short period of one month and the victim family received a compensation of Rs 3 lakh from the erring doctor. 

Santhosha, a 45-year-old resident of Koudipalli of Medak district, joined a local private hospital Uma Narsing Home for family planning operation on March 20. She was operated upon by an RMP doctor Prabhakar, but the patient died the next day (March 21) due to medical negligence. The patient is survived with three children, aged six years, three years and eight months respectively. 

Santhosha’s brother Swamy filed a medical negligence case against the doctor at the local police station. To provide financial assistance to the Santhosha’s three children, Swamy opted for a legal fight against the doctor but as the poor family could not afford the legal expenses, he approached the consumer help center of Civil Supplies Department on September 22. Taking serious note of the case, the organisers of the help center issued notice to the erring doctor.  The case was solved within a month. 

As per the orders of the help center, the doctor agreed to pay a compensation of Rs 3 lakh to the victim family. On Saturday, commissioner of Civil Supplies Department Akun Sabarwal handed over the compensation to the victim family. Speaking on the occasion, the commissioner said that people can contact help centre at toll free phone no. 18004250033, visit Facebook at ConsumerInformation RedressalCentre, visit Twitter at Telangana Consumer Info and Redressal Center, or the website www.consumeradvice.in if they have any such issues. The help center not only provides free legal consultation but also helps victims of cheating or injustice get necessary compensation, the 
commissioner said.