Good news for BSNL users

New Delhi: State telecom operator Bharat Sanchar Nigam Ltd (BSNL) once again extended the deadline for the 25% cash back it offers to subscribers to the annual plan of its broadband plans. The new deadline has been set for April 30, 2019. BSNL took to Twitter to make the announcement.

To remind you, this 25% refund plan was first announced in December 2018 for subscribers of new and existing BSNL annual and half-yearly broadband networks subscribers in India. Then, in March 2019, BSNL extended the 25% return offered in its annual plans until March 31.

To take advantage of this refund, customers should follow these steps:

♦ Login to the BSNL broadband connection

♦ Agree to subscribe to the scheme

♦ Once you agree, a new window will open.

♦ Enter the service ID (Landline or broadband number of FTTH) jointly with CAPTCHA

♦ Enter the OTP you receive in your registered mobile number

♦ Enter OTP and press validate

♦ Check your details for the existing plan and the proposed annual plan

♦ If you want to change the plan to get a 25% refund, click submit button. Click on cancel in case no change is required

♦ You will receive a message on the screen with the change request number once the order has been created.

Readers should note that they can create a request to change the plan only once a month and if the request to change the plan is already in progress, a new application will not be accepted. This reimbursement will be granted as a credit to the subscriber account once the invoice, in which the annual plan is invoiced, is paid by the subscriber.

Customers can use this accredited amount to get more BSNL services, including the payment of future bills. If BSNL subscribers change plans to reduce the rental plan or disconnect the service prior to holding the rental option, a debit will be issued with an amount equivalent to the refund.