Visakhapatnam: Railways relaxes ticket refund period

Visakhapatnam: Those who have cancelled their train tickets need not rush to the passenger reservation service (PRS) counter to collect their refund as the Indian Railways has relaxed the refund period.

In the wake of novel coronavirus scare, refund amount pertaining to the cancellation of tickets can now be collected within 45 days instead of 72 hours fixed earlier.

The move, according to the railway officials, helps in reducing the crowd gathering at the PRS counters to collect the refund amount. This relaxation stands good for the trains cancelled by the railways from March 21 to April 15 in order to contain coronavirus spread. However, the procedure followed for the e-ticket cancellation remains the same.

In case of trains not cancelled and passengers wish to suspend their journey, ticket deposit receipt (TDR) can be filed at the station within 30 days from the date of journey instead of three days followed earlier.