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Govt orders spl audit to check call drops
Govt orders spl audit to check call drops. Expressing \"serious concern\" over the problem of frequent call drops, government ordered a special audit of mobile networks and said TRAI has been asked to formulate a system of \"incentives and disincentives\" for their service quality.
New Delhi: Expressing "serious concern" over the problem of frequent call drops, government ordered a special audit of mobile networks and said TRAI has been asked to formulate a system of "incentives and disincentives" for their service quality.
Coming down heavily on mobile operators, Telecom Minister Ravi Shankar Prasad said they have been provided "ample amount of spectrum" and it was their "job and responsibility" to upgrade the networks.
However, he agreed that the limited availability of sites for putting up mobile towers on radiation and other concerns was affecting the service quality -- a reason often cited by telecom operators for the call drops.
While TRAI is empowered to lay down standards of quality of service and ensuring that they are followed, "the issue of call drops has remained a matter of serious concern and government is of the opinion that the efforts of TRAI would need to be supplemented with action by the Department (of Telecom)", Prasad said at a press conference.
Prasad asked operators to conduct a special drive for optimum network utilisation and monitor it from time to time. "I have directed the Department to conduct a special audit of quality of service parameters focussed on network performance. It will be done by TERM (Telecom Enforcement, Resource and Monitoring) cell of our Department," he said.
