Synchrony to expand Hyd operations

Synchrony to expand Hyd operations
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Highlights

US-based consumer financial services company, Synchrony Financial, on Friday said it would continue to invest and expand its offshore operations in the city.

Hyderabad: US-based consumer financial services company, Synchrony Financial, on Friday said it would continue to invest and expand its offshore operations in the city. The company, an affiliate of Synchrony Bank, USA, currently employs 2,500 people in India and an equal number are outsourced to vendors. Nearly 80 per cent of them are working in its Hyderabad centre.

“Between 2014 and 2017, we will have invested close to $20 million (Rs 130 crore) to expand our Centres of Excellence in Hyderabad. We are building additional capacity in our Hyderabad operations,” Margaret Keane, President and Chief Executive Officer, Synchrony Financial, told media here. We are greatly encouraged by the support from the Telangana government and the availability of a talented and dedicated work force in the state, she added.

Later, Keane, along with her leadership team called on K T Rama Rao, Minister for IT and Industries, Telangana, and discuss about future expansion plans of Synchrony Financial. With a 17-year history, Synchrony Financial India (formerly GE Capital International Services) was among the companies to start the ITeS industry in 1998.

It offers a compelling value proposition by providing talent, expertise and technological capabilities to help the company’s global business grow. The company is a specialist in providing contact centre solutions, fraud investigation support, process control monitoring, as well as centres of excellence in finance, analytics and IT.

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