One World One Workplace - Newgen Software Technologies Limited

Newgen Software is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM), Customer Communication Management (CCM) and Adaptive Case Management (ACM) solutions. Newgen has a strong global footprint of 1200+ customer installations in over 58 countries with large, mission-critical solutions deployed at the world’s leading Banks, Insurance firms, Government agencies, Healthcare Organizations, Shared Service Centers, BPO’s & Telecom Companies.

Since its inception in 1992, with the vision of ‘One World One Workplace’, the concept that epitomizes the need to integrate business across geographies, enterprise applications, processes and emerging technology disruptions,Newgen has been driving Digital Transformation for businesses by designing and delivering innovative software products and solutions of highest quality.

Newgen provides Imaging and Workflow solutions to organizations across industries, automating their key business processes and establishing paperless operations. Newgen also provides software engineering services to clients with very specific business needs.

Newgen’s Implementation methodology and soft templates of industry best practices have been recognized time and again by leading Analyst firms. Newgen has been positioned in the Wave Reports and also in the Magic Quadrants for intelligent Business Process Management (iBPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and BPM-Platform-Based Case Management frameworks.

Newgen projects have been benchmarked for their ROI (Return on Investment) and organizations across verticals and geographies have achieved demonstrated Business Benefits, independently validated by leading consultancy groups and industry associations.

Newgen has also developed highly configurable point solutions for addressing specific business needs of various industries. Our solutions for FATCA compliance, Retail Loan processing, Trade Finance automation, Corporate Credit approvals, Loan Origination, Mortgage Lending, On-Screen Marking and Account Opening are some of our highly successful offerings built on the core ECM-BPM.

Newgen is a trusted advisor and a partner in the success of its customers:

· Improving process efficiencies leading to productive operations and predictable outcomes
· Cost optimization resulting in profit realization and market competitiveness
· Enhanced customer experience driving long term valuable relationships
· Business agility helping the customer to make planned and unplanned changes to the dynamic economic environment
· Ability to be in the driver’s seat with process dashboards managing operational risks and compliances
· Industry recognition in terms of awards, thought leadership columns on media portals
· Faster cycle times – reduction in TAT, processing time and servicing time, better exception handling
· Improvement in employee productivity and efficiency due to less errors, workload management
· Adherence to compliance norms

What keeps Newgen ahead of competitors?
· Newgen offers an integrated offering built on ECM, BPM, CCM and Case Management platforms that enable end-to-end business transformation for Enterprises

· Newgen solutions cater to diverse industry verticals including Banking, Insurance, Government, Healthcare, Shared Services, BPOs, Education, Pharmaceuticals, Telecom and Automobiles

· Our point solutions built over our robust BPM platform, address the specific requirements of a client

· Scalability and Configurability of our solutions

· Highly cost-effective

· Our flexible licensing polices allow customers to opt for ‘partial solutions’, which lowers the Total Cost of Ownership (TCO)

· Our solutions can be integrated with customer’s legacy systems. This facilitates end-users to leverage the benefits of Newgen solutions while continuing the usage of their existing systems

Our Marquee Customers include:

ICICI Bank, Union Bank of India, United Arab Bank, Bank Muscat, IndusInd Bank, Metlife Insurance, Max Bupa, Bank Islam Brunei Darussalam, East West Bank, Diamond Bank, Mashreq Bank, Council of Scientific and Industrial Research (CSIR), Department of Scientific and Industrial Research (DSIR), HSBC, Indiabulls, Aditya Birla Financial Services, IndiaFirst Life Insurance Company, Coca Cola, HCL, Johnson & Johnson, Bajaj Electricals, Fortis Healthcare, AstraZeneca, Omaxe M3M India, Castrol, Airtel and Reliance, among others. Road Ahead

· Continuous focus on customer delight by enhancing the solution capabilities by integrating new age technology forces like Social, Mobile, Analytics and Cloud (SMAC)

· Expanding global reach and scaling up global operations through channel partners

· Foray into newer verticals with new configurable offerings that can cater to specific requirements of clients

· Developing innovative world-class software products and solutions that can serve enterprises across a wide range of business functions

Newgen is head quartered at New Delhi with 13 domestic branch offices spanning the length and breadth of the country. Our overseas offices are located in McLean VA, United States of America; Ontario, Canada; Dubai, United Arabs Emirates and Raffles Place, Singapore.

Newgen’s Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2013. Newgen has been assessed at CMMi Level3.

For more information please visit, www.newgensoft.com