New refund rules to benefit wait listed rail passengers

New refund rules to benefit wait listed rail passengers
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Highlights

The revised rules for refund of cancelled railway tickets, which are aimed at facilitating early confirmation of wait-listed passengers, have come into effect from Wednesday. On June 25, the Railway Ministry has revised its refund rules comprehensively under which passengers will have to present their confirmed tickets at least 48 hours before the journey instead of existing 24 hours to get the maximum refund.

New Delhi: The revised rules for refund of cancelled railway tickets, which are aimed at facilitating early confirmation of wait-listed passengers, have come into effect from Wednesday. On June 25, the Railway Ministry has revised its refund rules comprehensively under which passengers will have to present their confirmed tickets at least 48 hours before the journey instead of existing 24 hours to get the maximum refund.


To get a refund with cancellation charges of 25 percent of the fare, passengers will now have to cancel their confirmed tickets within 48 hours and at least six hours before the train's departure against the existing four hours, the ministry said.


The Railways is deducting a minimum per passenger cancellation charge at the flat rate of Rs 120 for AC first class/executive class, Rs 100 for AC-II tier/first class, Rs 90 for AC III-tier, economy and chair car, Rs 60 for sleeper class and Rs 30 for second class.


If the ticket is presented for cancellation within six hours before the train's scheduled departure of the train and up to two hours after its actual departure, the cancellation charge would be 50 percent of the fare subject to a minimum of the charge.According to the new rules, no refund will be granted on the reserved ticket if it is surrendered for cancellation two hours after the train's actual departure.

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