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HMWS&SB receives more than 500 complaints per day
Laying new pipelines for more than 1000 kilometers under the recent Housing and Urban Development Corporation (HUDCO) project hardly solved the issue of irregular and contaminated water supply in places across the city. Hyderabad Metropolitan Water Supply and Sewerage Board (HMWS&SB) receives more than 500 complaints everyday from different parts of the city. The problems are not solved despite re
Complaints from many places mainly deal with irregular and contaminated water supply and the problems remain unsolved for several weeks
​Hyderabad: Laying new pipelines for more than 1000 kilometers under the recent Housing and Urban Development Corporation (HUDCO) project hardly solved the issue of irregular and contaminated water supply in places across the city. Hyderabad Metropolitan Water Supply and Sewerage Board (HMWS&SB) receives more than 500 complaints everyday from different parts of the city. The problems are not solved despite repeated appeals.
Contaminated and colour water is supplied to areas like Rasoolpura, Malakpet, Uppal and Boduppal. While the contamination was found weeks ago, people stage protests in the areas with the demand to address the problems. Repeated complaints were submitted to the General Managers (GM) of respective divisions.
Residences near Nalgonda Flyover lane at Malakpet face gastro-intestinal problems due to polluted water. HMWS&SB officials of the technical department say that more than 500 complaints are received on contaminated and irregular water supply. But the problems are not solved even for several weeks.
Complaints received from the Metro Customer Care call service is recorded to be 2000 per day regarding various issues from across the city.
Technical officials claim that the number of complaints have come down when compared to last year after laying new pipelines. But areas like Kukatpally, Ameerpet, Hubsiguda, Uppal and Boduppal still face irregular water supply problem.
By: Sasidhar Kocharlakota
