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SCR told to ensure passenger satisfaction
South Central Railway (SCR) General Manager Vinod Kumar Yadav advised the officials to balance safety and punctuality in train operations to get passenger satisfaction.
Secunderabad: South Central Railway (SCR) General Manager Vinod Kumar Yadav advised the officials to balance safety and punctuality in train operations to get passenger satisfaction.
He conducted a detailed review meeting on Safety and Punctuality on Monday at Rail Nilayam in Secunderabad along with Principal Heads of Departments. The Divisional Railway Managers (DRMs) of all six Divisions i.e., Secunderabad, Hyderabad, Vijayawada, Guntakal, Guntur and Nanded participated through video conference.
The General Manager said that Railways could render better services when a perfect balance of safety and punctuality was attained. Speaking on the safety, he said it was always better to be prepared for any unexpected situations especially in monsoon season.
He advised the officials to conduct all safety inspections in a meaningful manner and all officers should take care of asset maintenance. Asset maintenance was crucial for hassle free train operations, he added.
