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A total of 72 of them, mostly retired employees who are part of the Metro Rail Commuters’ Association (MRCA) would be playing ‘Good Samaritan’ as the metro rail starts chugging on November 28. Every station will have nine volunteers are ready to help people in any need, be it crossing the road, alighting from the station, reporting problems such as eve-teasing and help people in any eventuality of
Hyderabad: A total of 72 of them, mostly retired employees who are part of the Metro Rail Commuters’ Association (MRCA) would be playing ‘Good Samaritan’ as the metro rail starts chugging on November 28. Every station will have nine volunteers are ready to help people in any need, be it crossing the road, alighting from the station, reporting problems such as eve-teasing and help people in any eventuality of a mishap.
Formed in 2014, MRCA has been actively involved in conducting awareness programmes on Hyderabad Metro Rail and its benefits in schools and colleges. G R S Prasad Rao, convenor, MRCA says, “We have 275 foot soldiers who are willing to chip in and help. We do not want passes, jobs or any benefit. Our aim is to be the bridge between commuters and metro rail authorities.”
On top of the agenda of MRCA is to prevail upon metro authorities to consider the commuter as a consumer. Sudhir Mathews, secretary, MRCA says, “There should be insurance against accidents and this can happen only when the commuter is treated as a consumer.”
The MRCA also is in touch with Telangana State Road Transport Corporation (TSRTC) and the members will be coordinating with the corporation in the smooth functioning of feeder buses to make last-mile connectivity a reality. N Raghu Rami Reddy, convenor for NGRI and Habsiguda stations says, “The Metro Rail authorities have just released a set of Dos and Don’ts and people are still unclear about them. We will try and help people follow rules. For instance, pets and digital cameras are not allowed.”
Initially, all the 24 stations in the Nagole-Miyapur stretch will not have station level committees. There would be a nine-member committee for two or three stations and over a period of time all stations would have dedicated committees, said Prasad Rao. The members of MRCA are also roping in art students to beautify Metro pillars and to ensure that beggars and squatters do not occupy medians.
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