Center for Good Governance to snap tech support to TSPSC

Asks service commission to choose an alternative

Hyderabad: Fed up with the continuous tirade mounted against it from various quarters calling it incompetent, the Center for Good Governance (CGG) has conveyed to the Telangana State Public Service Commission (TSPSC) that it is free to choose an alternative vendor.

The CGG has been providing technical support to the TSPSC, Telangana State Council for Higher Education (TSCHE) and other government agencies. However, following a few technical glitches that surfaced, the TSCHE obtained permission from the state government to rope in private vendors after explaining that it was dissatisfied with the services of the CGG.

Further, since all the common entrance examinations are to be conducted online the state government too had permitted the TSCHE to partner with a new vendor. But, in case of the TSPSC, the commission could not rope in private vendors as the entire recruitment process need to be confidential. It was against this backdrop that the TSPSC has continued to rely on the CGG as it does not have its own in-house technical support system.

Speaking to The Hans India, a senior official from the CGG said, the agency had conveyed its view to the TSPSC as it was put in the dock for several shortcomings that surfaced resulting in the withdrawal of the Group-I results and technical snags faced in updating the Teachers Recruitment Test (TRT).

The government agencies assigning their tasks to the CGG know its strengths as well as the limitations of the agencies post bifurcation of the state. “The CGG has already told the government about the crunch of human resources affecting delivery of its services to various institutions,” he added.

It was to fill the gaps the CGG itself has to rope in technical resources and experts from outside to deliver the tasks assigned to it. It was against this backdrop that the CGG has been extending its services to the best of its ability. But, after the TSCHE, it was the TSPSC authorities which had openly pointed fingers at the CGG, finding fault with it for not able to do the job given to it. “Identities and details of the agencies engaged in the recruitment process shall not be disclosed as they should be kept confidential.”

Further, the timeframe given to deliver each of the tasks differs from one another. As the CGG itself has been coming under pressure due to the shortage of expertise and short timelines in between deliverables, “sometimes things are not going smoothly,” the official said.

And, the CGG had to face stinging criticism not only from aspiring candidates but also from political parties and other organisations. However, when the commission itself was finding fault with the delivery of its services, the CGG had shared its view conveying that the commission is free to choose another alternative.

When contacted, sources in the TSPSC said the commission has not taken any decision on this and there is no alternative agency under its consideration to replace the CGG.

By V R C Phaniharan